Released on: March 11, 2008, 5:13 am

Press Release Author: Momote

Industry: Telecommunications

Press Release Summary: Hosted mobility application provides foundation for global
transport organisation's European strategy to improve customer service

Press Release Body: Manchester, 10th March 2008 - Momote, a leading provider of
customised mobile workforce management solutions, has been selected by global
transport organisation Iveco to deploy a mobility application for 200-300 breakdown
technicians across Europe, allowing them to provide more efficient roadside
maintenance and customer support internationally. The deployment will initially
focus on providing support for more than half of Iveco's UK dealerships, and has
already been rolled out to three branches.

The hosted mobility application was jointly designed and deployed by Momote and
Iveco in just one month using the Momote MX platform. Momote's application supports
the full range of handheld devices including the latest mobile phones and PDAs,
giving Iveco's mobile technicians the flexibility to select the handheld device that
best suits their needs.

Momote's bespoke application will simplify and improve communications between mobile
technicians and the call centre, giving Iveco greater visibility over operations in
the field which will enable them to deliver a better level of service to customers.
For example, Iveco's call centre can now give stranded lorry drivers a more accurate
time of arrival of roadside assistance, as technicians can use their mobile devices
to quickly and easily update the Iveco call centre with their whereabouts.

Using the Momote mobility application, information such as time of arrival, what is
wrong with the vehicle and the next steps can now be entered directly via the
technician's mobile phone or PDA and automatically sent to the Iveco call centre at
the end of each job. This improves data accuracy as well as helping to reduce the
amount of paperwork technicians have to complete and deliver to local depots. Call
centre agents also have to spend less time on the phone to technicians which
increases productivity and minimises technician mobile phone bills.


"Momote stood out from the competition as we were able to leverage their in-house
expertise to maximise the functionality of their technology to quickly design and
deploy a mobility application that was uniquely tuned to our requirements. We now
have a mobility solution which will grow with us, enabling us to roll out the
solution across Europe and add new functionality as our needs mature," said Fabio
Santiago, Warranty Manager of Iveco.

Graham Whistance, MD of Momote said: "Organisations are increasingly demanding agile
mobility applications that allow rapid and cost effective design and deployments,
ensuring customer service and staff productivity benefits are realised quickly. We
provided Iveco with a flexible, bespoke mobility application that fulfils their
business needs, today and well into the future."
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Notes for editors

About Momote
Based in the UK, Momote is a leading provider of mobile workforce management
solutions that help its customers realise the true potential of real-time
information exchange between an organisation and its mobile workforce. By providing
full visibility of the mobile workforce, Momote's solutions enable companies to
optimise business processes, maximise revenue generation and create competitive
advantage through service innovation. Momote delivers customised applications -
which can operate across all platforms and devices - within weeks, slashing
traditional timescales to provide a rapid ROI and a lower cost of ownership than any
other offering on the market today.

Momote works in partnership with some of the biggest enterprises in the mobile
industry, such as Orange, Motorola and Zebra. Customers include corporate
organisations such as Autoglass and Iveco, and ISVs, including Zafire, Professional
IT and Courier Exchange. For more information, please see www.momote.com


For further information, please contact:

Laurie Glimmerveen
Wildfire PR
020 8339 4420
momote@wildfirepr.co.uk


Web Site: http://www.momote.com

Contact Details: Laurie Glimmerveen
Wildfire PR
020 8339 4420
momote@wildfirepr.co.uk